
The GuideTech Podcast
Welcome to the GuideTech Podcast, where our passion for the great outdoors meets the art of business management and growth. This podcast is tailored for the dedicated hunting guides and fishing charter operators who are at the heart of this traditional and vital industry. At GuideTech, we understand the unique challenges and opportunities you face daily.
Our mission is to add significant value to your operations. We provide practical advice, tips, and strategies focused on business management and marketing, essential for the modern outdoor entrepreneur. Whether you're looking to fine-tune your existing operations or expand your business, we've got you covered.
Each episode is packed with insights designed to give you a comprehensive understanding of your business and the tools to grow it effectively. From tackling the nuances of client relationships to optimizing your online presence, we delve into topics that matter most to you.
Moreover, we bring you thought-provoking conversations and stories from fellow owners and operators in the outfitting and charter businesses. These dialogues aim to inspire, challenge, and motivate the entrepreneur in you, fostering a community of like-minded professionals who share your passion and grit.
Join us at GuideTech Podcast, where we bridge the gap between the rich traditions of the outdoor industry and the innovative approaches of modern business. Let's navigate the waters and trails of success together!
The GuideTech Podcast
The GuideTech Podcast - EP. 30 ‘Mastering Professionalism as a Hunting Guide’
In this episode of the GuideTech Podcast, we dive deep into what it means to be a professional in the hunting and guiding industry. From reading your clients and adapting to their personalities to refining skills like calling, decoy placement, and communication, we cover it all. Hear real-world examples, common pitfalls, and actionable tips to create the ultimate client experience.
This week we cover topics such as:
- Understanding Clients:
- Guides should read the room and adapt their behavior to fit the clients' personalities, humor, and preferences.
- Professionalism involves tailoring the experience—joking with lighthearted clients or maintaining a serious demeanor with others.
- Behavior and Adaptation:
- Guides must strike a balance between being engaging and respectful, ensuring clients feel comfortable.
- Adjustments should be made based on feedback, whether in the moment or after the trip, emphasizing the importance of addressing potential issues promptly.
- Preparation and Effort:
- Effort is the hallmark of professionalism—whether adjusting decoys, maintaining communication, or improving calling techniques.
- Guides must avoid inattentiveness (e.g., using phones or being disengaged) and demonstrate care and effort, especially when hunting conditions are challenging.
- Continuous Learning and Growth:
- Regular training sessions, such as calling practice and strategy discussions, help maintain uniformity and professionalism across the team.
- Learning from different regions and techniques enhances adaptability and client satisfaction.
- Mistakes and Feedback:
- Mistakes are inevitable but should be used as learning opportunities.
- Clients are encouraged to provide feedback directly to guides during the trip to resolve issues and improve their experience.
- Challenges to Avoid:
- Common client complaints include unprofessional behavior, lack of punctuality, disengagement, and improper preparation (e.g., poor decoy setups or ineffective calling).
- Gossiping about clients or making them feel uncomfortable is strictly discouraged.
- Professionalism as a Standard:
- Professionalism involves respecting clients, showing effort, maintaining punctuality, and continually improving skills.
- Guides are encouraged to start interactions formally and ease into a more relaxed demeanor as they gauge clients’ preferences.
Please share with other Guides and leave a comment on any questions we can answer or discuss in the next episode of the GuideTech Podcast!
Thanks for listening!
Follow us on social media
@guidetech_
@mallardbay_
Check us at at www.guidetech.mallardbay.com